Privacy Policy

1. Introduction

TrueHood London ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

• Email address (when joining our waitlist)
• Name (if provided)
• Contact information (if you contact us)

Usage Data

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use collected information for various purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To analyze usage and improve our website
• To send you marketing communications (with your consent)
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these situations:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights or safety
• With your explicit consent

5. Your Rights (GDPR)

If you are in the European Union, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Request a copy of your data
• Objection: Object to processing of your data
• Restriction: Request restricted processing

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience:

• Essential cookies for website functionality
• Analytics cookies to understand usage patterns
• You can control cookies through your browser settings

7. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.